Help
How can we help?
Find quick answers, or get in touch with our team — we read every message.
Popular topics
- Booking care: Search by ZIP or service on Find Care, message a Pet Pro, and book when you’re ready.
- Payments: Payments are processed securely at booking; sitters are paid after the service is completed. See the FAQ for details.
- Your account: Manage your profile, pets, bookings, and messages from your dashboard after signing in.
- Pet Alert Network: Report a lost or found pet for free and notify nearby members — see Pet Alerts.
- Becoming a Pet Pro: Learn how to list your services on the For Pet Pros page.
Still need a hand?
Browse our frequently asked questions, or reach us anytime through our contact form or at contact@kaspaws.com. For urgent safety issues, mention “urgent” in your message and our team will prioritize it.